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CHAA QUESTIONS WITH VERIFIED ANSWERS LATEST UPDATE 2023
CHAA QUESTIONS 
WITH VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part o...
- Exam (elaborations)
- • 6 pages •
CHAA QUESTIONS 
WITH VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part o...
![](/docpics/4587982/65d97ae82d3fa_4587982_121_171.jpeg)
CHAA QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What act requires language barriers to be identified and accommodated? - ANSWER 
American with Disabilities Act (ADA) under Title III 
What does AIDET stand for? - ANSWER Acknowledge, Introduce, Duration, 
Explanation and Thanks 
Two ways of obtaining customer feedback - ANSWER Active and Passive 
What is active customer feedback? - ANSWER The provider requests information from 
the patient 
What is passive feedback? - ANSWER The p...
- Package deal
- Exam (elaborations)
- • 5 pages •
CHAA QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What act requires language barriers to be identified and accommodated? - ANSWER 
American with Disabilities Act (ADA) under Title III 
What does AIDET stand for? - ANSWER Acknowledge, Introduce, Duration, 
Explanation and Thanks 
Two ways of obtaining customer feedback - ANSWER Active and Passive 
What is active customer feedback? - ANSWER The provider requests information from 
the patient 
What is passive feedback? - ANSWER The p...
![](/docpics/4587976/65d97a3a4f2f2_4587976_121_171.jpeg)
CHAA PATIENT ENCOUNTERS QUESTIONS AND VERIFIED ANSWERS
CHAA PATIENT 
ENCOUNTERS 
QUESTIONS AND 
VERIFIED ANSWERS 
New Patient - ANSWER Someone who has not received any services from the provider 
(or another provider of the same specialty or subspecialty who is a member of the same 
practice) within the past three years. 
Established Patient - ANSWER Patient who has seen a provider within the past three 
years. 
Referring Physician - ANSWER Physician who transfers care of a patient to another 
physician. 
Network - ANSWER A group of provider...
- Package deal
- Exam (elaborations)
- • 7 pages •
CHAA PATIENT 
ENCOUNTERS 
QUESTIONS AND 
VERIFIED ANSWERS 
New Patient - ANSWER Someone who has not received any services from the provider 
(or another provider of the same specialty or subspecialty who is a member of the same 
practice) within the past three years. 
Established Patient - ANSWER Patient who has seen a provider within the past three 
years. 
Referring Physician - ANSWER Physician who transfers care of a patient to another 
physician. 
Network - ANSWER A group of provider...
![](/docpics/4587970/65d979f4f336c_4587970_121_171.jpeg)
CHAA Patient Access Level II QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Patient Access 
Level II QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What is DAR stand for? - ANSWER Department Appointment Report 
What is the DAR used for? - ANSWER To see appointments on a specific date. You 
can check in appointments from here. 
Which services use the check in button? - ANSWER Scheduled services (CT, BD, US, 
Mam, etc.) 
How do you register a patient as confidential? - ANSWER In "encounter info" mark 
"private encounter" as yes. 
What is an appropri...
- Package deal
- Exam (elaborations)
- • 8 pages •
CHAA Patient Access 
Level II QUESTIONS 
AND VERIFIED 
ANSWERS LATEST 
UPDATE 2023 
What is DAR stand for? - ANSWER Department Appointment Report 
What is the DAR used for? - ANSWER To see appointments on a specific date. You 
can check in appointments from here. 
Which services use the check in button? - ANSWER Scheduled services (CT, BD, US, 
Mam, etc.) 
How do you register a patient as confidential? - ANSWER In "encounter info" mark 
"private encounter" as yes. 
What is an appropri...
![](/docpics/4587965/65d979b60ed7b_4587965_121_171.jpeg)
CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Customer service impressions are formed by the staff's ______ and _______ towards 
them. - ANSWER attitude and behavior 
_______ may be any patient, family member, visitor, physician, other hospital, 
personnel, third party payer, vendors, suppliers, etc. - ANSWER Customers 
Internal customers are people in other _______ , fellow ______, management, 
information services, etc. within the __________ who all work together in ...
- Package deal
- Exam (elaborations)
- • 4 pages •
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Customer service impressions are formed by the staff's ______ and _______ towards 
them. - ANSWER attitude and behavior 
_______ may be any patient, family member, visitor, physician, other hospital, 
personnel, third party payer, vendors, suppliers, etc. - ANSWER Customers 
Internal customers are people in other _______ , fellow ______, management, 
information services, etc. within the __________ who all work together in ...
![](/docpics/4587962/65d97979bdf56_4587962_121_171.jpeg)
CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Pre-Encounter refers to ________________________________________. - 
ANSWER Before the patient arrives at hospital. 
Encounter refers to ____________________________________________. - 
ANSWER The time while the patient arrives at the hospital. 
The responsibilities of the Access Representative are to: 
a. _______________ information 
b. appropriately identify the ________________ 
c. insure ___________________ for services 
...
- Package deal
- Exam (elaborations)
- • 12 pages •
CHAA Master 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
Pre-Encounter refers to ________________________________________. - 
ANSWER Before the patient arrives at hospital. 
Encounter refers to ____________________________________________. - 
ANSWER The time while the patient arrives at the hospital. 
The responsibilities of the Access Representative are to: 
a. _______________ information 
b. appropriately identify the ________________ 
c. insure ___________________ for services 
...
![](/docpics/4587958/65d9793e55e39_4587958_121_171.jpeg)
CHAA Healthcare Values and Ethics QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023
CHAA Healthcare 
Values and Ethics 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
In a hospital setting, a caregiver must inform a patient there is no cure for the patient's 
disease. To avoid possibly causing serious psychological harm by telling the patient, 
"There is nothing else I can do for you," the caregiver tells the patient, "Although there is 
currently no cure for your disease, I will treat your symptoms and make you more 
comfortable. I will also keep you informed ...
- Package deal
- Exam (elaborations)
- • 17 pages •
CHAA Healthcare 
Values and Ethics 
QUESTIONS AND 
VERIFIED ANSWERS 
LATEST UPDATE 2023 
In a hospital setting, a caregiver must inform a patient there is no cure for the patient's 
disease. To avoid possibly causing serious psychological harm by telling the patient, 
"There is nothing else I can do for you," the caregiver tells the patient, "Although there is 
currently no cure for your disease, I will treat your symptoms and make you more 
comfortable. I will also keep you informed ...
![](/docpics/4587953/65d97905659ad_4587953_121_171.jpeg)
CHAA exam QUESTIONS WITH 100% VERIFIED SOLUTIONS
CHAA exam 
QUESTIONS WITH 
100% VERIFIED 
SOLUTIONS 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part of an eff...
- Package deal
- Exam (elaborations)
- • 6 pages •
CHAA exam 
QUESTIONS WITH 
100% VERIFIED 
SOLUTIONS 
Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an 
inpatient stay must cross two midnights to be paid for under Medicare part A? 
OIG - ANSWER Which program is responsible for protecting the integrity of the 
Hospital and Human Services (HHS) program by detecting and preventing fraud? 
7 - ANSWER An effective compliance level has a minimum of how many levels? 
Creating standards of privacy - ANSWER Part of an eff...
![](/docpics/4587952/65d97889b1d02_4587952_121_171.jpeg)
CHAA Exam QUESTIONS AND ANSWER
CHAA Exam 
QUESTIONS AND 
ANSWER 
CHAA - ANSWER Certified Healthcare Access Associate 
NAHAM - ANSWER The National Association of Healthcare Access Management 
AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks 
Active Customer Feedback - ANSWER occurs when the provider requests information 
from the patient. Ex. Customer surveys, Customer comment cards and Customer 
callback programs 
Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining 
an...
- Package deal
- Exam (elaborations)
- • 59 pages •
CHAA Exam 
QUESTIONS AND 
ANSWER 
CHAA - ANSWER Certified Healthcare Access Associate 
NAHAM - ANSWER The National Association of Healthcare Access Management 
AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks 
Active Customer Feedback - ANSWER occurs when the provider requests information 
from the patient. Ex. Customer surveys, Customer comment cards and Customer 
callback programs 
Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining 
an...
![](/docpics/4587903/65d9736450deb_4587903_121_171.jpeg)
CHAA EXAM MEDICARE QUESTIONS WITH 100% ANSWERS
CHAA EXAM 
MEDICARE QUESTIONS 
WITH 100% ANSWERS 
Medicare - ANSWER The federal health insurance program for: 
− People age 65 and older 
− People of any age with end stage renal disease 
− Certain disabled people under age 65 
Medicare Prefix A - ANSWER A - Primary wage earner 
Medicare Prefix B - ANSWER B - Entitled to benefits through 
spouse 
Medicare Prefix C - ANSWER C - Child 
Medicare Prefix D - ANSWER D - Widow 
Medicare Prefix D1 - ANSWER D1 - Widower 
Medicare Prefix W - ANSWE...
- Package deal
- Exam (elaborations)
- • 5 pages •
CHAA EXAM 
MEDICARE QUESTIONS 
WITH 100% ANSWERS 
Medicare - ANSWER The federal health insurance program for: 
− People age 65 and older 
− People of any age with end stage renal disease 
− Certain disabled people under age 65 
Medicare Prefix A - ANSWER A - Primary wage earner 
Medicare Prefix B - ANSWER B - Entitled to benefits through 
spouse 
Medicare Prefix C - ANSWER C - Child 
Medicare Prefix D - ANSWER D - Widow 
Medicare Prefix D1 - ANSWER D1 - Widower 
Medicare Prefix W - ANSWE...
NSG 120 Final Exam Questions Correctly Answers| LATEST UPDATE
NURS 6560 Fitzgerald Acute Care NP Exit Exam (150 Q & A) (Solution Enclosed): Walden University Acute Care NP Exit Exam v-2 with complete solutio
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EDF 6225 FOUNDATIONS OF ABA FINAL EXAM 2023 - UNIVERSITY OF WEST FLORIDA